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Privacy Policy

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Privacy Policy

At Alchemy Home Care, we prioritize your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our services and visit our website.

1. Information We Collect

We may collect personal information such as your name, contact details (including email, phone number), and health-related information necessary to provide medical care. This information is collected when you:

  • Use our services
  • Fill out forms on our website
  • Communicate with us via email or phone

2. Use of Information

Your personal information is used to:

  • Provide healthcare services at your home
  • Communicate with you regarding appointments, medical advice, and service updates
  • Improve our services based on feedback and usage patterns
  • Comply with legal obligations and regulations

3. Data Protection

We use industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. Access to your personal information is restricted to authorized personnel only, and we regularly update our security protocols to ensure the highest level of protection.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with healthcare professionals, third-party service providers, or legal authorities, only when necessary for the delivery of healthcare services or as required by law.

5. Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and gather information about site traffic. These cookies do not collect personally identifiable information. You can disable cookies in your browser settings if you prefer not to have them used.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw consent for us to use your data at any time

To exercise these rights, please contact us at care@alchemyhomecare.com.

7. Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

8. Contact Us

If you have any questions or concerns about our privacy policy, feel free to contact us at:

Alchemy Home Care
Alchemy Building, Thattamala, Kollam 691020
Email: care@alchemyhomecare.com
Phone: 8089435333

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